Common Expression
Dalam tabel berikut ini disebutkan beberapa ungkapan yang umum ditemukan, dan diucapkan dalam bahasa Inggris oleh customer service atau teller bank saat menghadapi customer atau nasabahnya.
Beberapa ungkapan diatas akan dicontohkan dalam percakapan dibawah ini.
Contoh percakapan dua orang antara officer dan customer bank yang ingin membuka rekening bank.
Officer : Can I help you, sir?
Mr. Sam : Yes, I'd like to open a savings account.
Officer : Certainly, sir. We'll have to fill out some forms. Could I have your name, please?
Mr. Sam : It's Sam. Sam Smith.
Officer : How do you spell your last name, Mr. Smith?
Mr. Sam : It's S-M-I-T-H.
Officer : And where do you live?
Mr. Sam : 3471 Greystone Road.
Officer : Is that in Chicago?
Mr. Sam : Yes, that's right.
Officer : And your zip code?
Mr. Sam : 60602.
Officer : What's your telephone number, Mr. Sam?
Mr. Sam : 364-9963.
Officer : 364-9963. What's the name of your employer?
Mr. Sam : I work for IBM.
Officer : Fine. Just a minute, please.
Contoh percakapan dua orang antara customer yang ingin mendapatkan pinjaman dari bank, dan tanggapan dari officer bank mengenai permintaan customer tersebut.
Customer : Good morning, Sir.
Officer : Good morning. Can I help you?
Customer : Yes. I'd like to have a credit.
Officer : Alright, it would be better for you to meet Mrs. Maya in the second floor at loan department.
Customer : Thank you.
Mrs. Maya : Good morning. Can I help you?
Customer : Yes, I'd like to apply for credit.
Mrs. Maya : What is it for?
Customer : I'm going to enlarge my business.
Mrs. Maya : Alright, we'll have to fill out some forms.
Contoh percakapan bahasa Inggris dua orang mengenai kiriman paket yang dikirim melalui kantor pos.
A : I'd like to mail this package.
B : Where is it to?
A : It must be delivered to 7115 Varnum Street Landover Hills, MD 20784 USA.
B : Varnum, 7115 Landover. And the weight is 500 gram. It will be $20.
A : Thank you.
Contoh percakapan bahasa Inggris mengenai orang yang melakukan komplain dan menanyakan pengiriman paket yang belum sampai, dan respon dari pihak kantor pos mengenai komplain pelanggan tersebut.
A : Excuse me, I'd like to know why the package mailed three days ago hasn't been received?
B : Okay, wait a minute please. Do you bring the receipt?
A : Sure.
B : May I know the account number?
A : 756-1265-00952.
B : Let me see.
Dalam tabel berikut ini disebutkan beberapa ungkapan yang umum ditemukan, dan diucapkan dalam bahasa Inggris oleh customer service atau teller bank saat menghadapi customer atau nasabahnya.
| Question | Answer |
|---|---|
| Can I help you? | Yes, I'd like to open a savings account. Yes, I'd like to open a current account. |
| May I help you? | Yes, How can I get a Traveller's check? Yes, I need a credit card. |
Beberapa ungkapan diatas akan dicontohkan dalam percakapan dibawah ini.
Englsih Conversation at The Bank
Bank Office - Image Designed by Freepik
Dialogue 1. Opening a Saving Account
Contoh percakapan dua orang antara officer dan customer bank yang ingin membuka rekening bank.
Officer : Can I help you, sir?
Mr. Sam : Yes, I'd like to open a savings account.
Officer : Certainly, sir. We'll have to fill out some forms. Could I have your name, please?
Mr. Sam : It's Sam. Sam Smith.
Officer : How do you spell your last name, Mr. Smith?
Mr. Sam : It's S-M-I-T-H.
Officer : And where do you live?
Mr. Sam : 3471 Greystone Road.
Officer : Is that in Chicago?
Mr. Sam : Yes, that's right.
Officer : And your zip code?
Mr. Sam : 60602.
Officer : What's your telephone number, Mr. Sam?
Mr. Sam : 364-9963.
Officer : 364-9963. What's the name of your employer?
Mr. Sam : I work for IBM.
Officer : Fine. Just a minute, please.
Dialogue 2. Getting A Loan
Contoh percakapan dua orang antara customer yang ingin mendapatkan pinjaman dari bank, dan tanggapan dari officer bank mengenai permintaan customer tersebut.
Customer : Good morning, Sir.
Officer : Good morning. Can I help you?
Customer : Yes. I'd like to have a credit.
Officer : Alright, it would be better for you to meet Mrs. Maya in the second floor at loan department.
Customer : Thank you.
Mrs. Maya : Good morning. Can I help you?
Customer : Yes, I'd like to apply for credit.
Mrs. Maya : What is it for?
Customer : I'm going to enlarge my business.
Mrs. Maya : Alright, we'll have to fill out some forms.
English Conversation at The Post Office
Delivery - Image Designed by Freepik
Dialogue 1. Mailing A Package
Contoh percakapan bahasa Inggris dua orang mengenai kiriman paket yang dikirim melalui kantor pos.
A : I'd like to mail this package.
B : Where is it to?
A : It must be delivered to 7115 Varnum Street Landover Hills, MD 20784 USA.
B : Varnum, 7115 Landover. And the weight is 500 gram. It will be $20.
A : Thank you.
Dialogue 2. Tracing a Lost Package
Contoh percakapan bahasa Inggris mengenai orang yang melakukan komplain dan menanyakan pengiriman paket yang belum sampai, dan respon dari pihak kantor pos mengenai komplain pelanggan tersebut.
A : Excuse me, I'd like to know why the package mailed three days ago hasn't been received?
B : Okay, wait a minute please. Do you bring the receipt?
A : Sure.
B : May I know the account number?
A : 756-1265-00952.
B : Let me see.
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